356juan Privacy Policy

1. Introduction

356juan ("356juan," "we," "us," or "our") is committed to protecting the privacy and personal data of all players and visitors who use the 356juan website, mobile platform, and related services (collectively, the "Platform"). This Privacy Policy ("Policy") describes how 356juan collects, uses, stores, shares, and safeguards your personal information in connection with your use of the Platform.

This Policy is drafted in compliance with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines, and its Implementing Rules and Regulations. By registering an account or using the 356juan Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein.

If you do not agree with any part of this Policy, please discontinue use of the 356juan Platform immediately. For questions or concerns regarding your personal data, please contact our Data Protection Officer using the details provided in Section 15.

2. Data We Collect

356juan collects the following categories of personal data from players and Platform visitors:

• Identity Data: Full legal name, date of birth, nationality, and government-issued identification numbers (e.g., Philippine National ID, passport, driver's license, SSS/GSIS number).
• Contact Data: Email address, Philippine mobile number, and residential address (including city, province, and postal code).
• Financial Data: GCash account details, PayMaya account details, bank account information (BPI, BDO, Metrobank), transaction history, deposit and withdrawal records.
• Account Data: Username, encrypted password, account preferences, bonus history, and gameplay activity logs.
• Technical Data: IP address, device type, browser type and version, operating system, time zone, and session duration.
• Usage Data: Pages visited, games played, bet amounts, wagering patterns, and interaction with Platform features.
• Communications Data: Records of your correspondence with 356juan support, including chat logs, emails, and support ticket history.
• Verification Data: Photographs, selfies, and copies of documents submitted during Know Your Customer (KYC) verification.

3. How We Collect Your Data

356juan collects personal data through the following means:

• Direct interactions: Data you provide when registering an account, completing KYC verification, making deposits or withdrawals, contacting support, or participating in promotions.
• Automated technologies: Data collected automatically when you access the Platform, including cookies, web beacons, server logs, and similar tracking technologies (see Section 9).
• Third-party sources: Data received from payment processors (GCash, PayMaya, BPI, BDO, Metrobank), identity verification providers, fraud prevention services, and analytics partners.
• Publicly available sources: Information from public databases or social media platforms where you have made data publicly accessible.

4. How We Use Your Data

356juan uses your personal data for the following purposes:

• To create, verify, and manage your 356juan player account.
• To process deposits, withdrawals, and other financial transactions on the Platform.
• To verify your identity and age (21+) in compliance with Philippine gaming regulations.
• To detect, investigate, and prevent fraud, money laundering, and other illegal activities.
• To provide customer support and respond to your inquiries and complaints.
• To send you transactional communications, including account notifications, deposit confirmations, and security alerts.
• To send you promotional communications about 356juan bonuses and offers, where you have consented to receive such communications.
• To personalize your gaming experience and recommend relevant games and promotions.
• To analyze Platform usage and improve our services, games, and user interface.
• To comply with legal obligations, including reporting requirements under Philippine anti-money laundering laws.
• To enforce our Terms and Conditions and other Platform policies.

5. Legal Basis for Processing

356juan processes your personal data on the following legal bases under the Data Privacy Act of 2012:

• Contractual necessity: Processing required to fulfill our obligations under the Terms and Conditions you agreed to upon registration, including account management and payment processing.
• Legal obligation: Processing required to comply with applicable Philippine laws, including anti-money laundering regulations, gaming regulations, and tax reporting requirements.
• Legitimate interests: Processing necessary for fraud prevention, platform security, and improving our services, where such interests are not overridden by your data protection rights.
• Consent: Processing based on your explicit consent, such as receiving marketing communications. You may withdraw consent at any time by contacting our support team.

6. Data Sharing & Disclosure

356juan does not sell, rent, or trade your personal data to third parties for marketing purposes. We may share your personal data with the following categories of recipients only to the extent necessary:

• Payment processors: GCash, PayMaya, BPI, BDO, Metrobank, and other payment service providers to facilitate deposits and withdrawals.
• Identity verification providers: Third-party KYC and age verification services used to confirm your identity and eligibility to use the Platform.
• Fraud prevention and security services: Providers that help 356juan detect and prevent fraudulent activity, money laundering, and unauthorized access.
• Analytics and technology providers: Service providers that assist with Platform analytics, performance monitoring, and technical infrastructure, subject to strict data processing agreements.
• Regulatory and law enforcement authorities: Government agencies, regulators, and law enforcement bodies in the Philippines where disclosure is required by law, court order, or regulatory directive.
• Business successors: In the event of a merger, acquisition, or sale of 356juan's business assets, your data may be transferred to the acquiring entity, subject to equivalent privacy protections.

All third-party service providers engaged by 356juan are contractually required to process your personal data only for the specified purpose and in accordance with applicable data protection laws.

7. Data Retention

356juan retains your personal data for as long as your account remains active and for a period thereafter as required by applicable law. Specifically:

• Account and identity data is retained for a minimum of five (5) years following account closure, in compliance with Philippine anti-money laundering regulations.
• Financial transaction records are retained for a minimum of five (5) years from the date of the transaction.
• KYC verification documents are retained for the duration of your account and for five (5) years following account closure.
• Support communications are retained for three (3) years from the date of the last interaction.
• Technical and usage data collected via cookies and analytics may be retained for up to two (2) years.

Upon expiry of the applicable retention period, your personal data will be securely deleted or anonymized in accordance with 356juan's data disposal procedures.

8. Data Security

356juan implements comprehensive technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, and destruction. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the 356juan Platform.
• Encryption of sensitive data at rest, including financial information and identity documents.
• Role-based access controls limiting employee access to personal data on a need-to-know basis.
• Regular security audits, vulnerability assessments, and penetration testing of Platform infrastructure.
• Multi-factor authentication requirements for administrative access to systems containing personal data.
• Incident response procedures for detecting, reporting, and managing personal data breaches.

While 356juan takes all reasonable steps to protect your data, no method of electronic transmission or storage is 100% secure. In the event of a data breach that poses a risk to your rights and freedoms, 356juan will notify you and the National Privacy Commission of the Philippines in accordance with applicable law.

9. Cookies & Tracking Technologies

356juan uses cookies and similar tracking technologies to enhance your experience on the Platform, analyze usage patterns, and deliver relevant content. The types of cookies we use include:

• Essential cookies: Necessary for the Platform to function correctly, including session management and security features. These cannot be disabled.
• Functional cookies: Used to remember your preferences, such as language settings and game history, to personalize your experience.
• Analytics cookies: Used to collect aggregated data about how players use the Platform, helping us identify areas for improvement.
• Marketing cookies: Used to deliver relevant promotional content about 356juan games and offers, where you have consented to receive such communications.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the 356juan Platform. For more information on managing cookies, refer to your browser's help documentation.

10. Your Privacy Rights

As a data subject under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by 356juan:

• Right to be informed: The right to know how your personal data is being collected and processed.
• Right of access: The right to request a copy of the personal data 356juan holds about you.
• Right to rectification: The right to request correction of inaccurate or incomplete personal data.
• Right to erasure: The right to request deletion of your personal data, subject to legal retention obligations.
• Right to object: The right to object to the processing of your personal data for direct marketing purposes.
• Right to data portability: The right to receive your personal data in a structured, commonly used format.
• Right to lodge a complaint: The right to file a complaint with the National Privacy Commission of the Philippines if you believe your data rights have been violated.

To exercise any of these rights, please contact 356juan's Data Protection Officer at the email address provided in Section 15. We will respond to all verified requests within thirty (30) days.

11. Minors

The 356juan Platform is strictly intended for individuals who are 21 years of age or older, in accordance with Philippine gaming regulations. 356juan does not knowingly collect personal data from individuals under the age of 21. If we become aware that personal data has been collected from a minor, we will take immediate steps to delete such data and close the associated account. If you believe a minor has registered on the 356juan Platform, please contact our support team immediately.

12. International Data Transfers

356juan primarily processes and stores personal data within the Philippines. In certain circumstances, personal data may be transferred to and processed in countries outside the Philippines, for example, where our technology service providers operate internationally. Any such transfers are conducted in accordance with the Data Privacy Act of 2 012 and subject to appropriate safeguards, including contractual clauses requiring recipient parties to provide equivalent levels of data protection.

13. Third-Party Services

The 356juan Platform may contain references to third-party services, including payment providers such as GCash, PayMaya, BPI, BDO, and Metrobank. These third-party services operate under their own privacy policies, which are independent of this Policy. 356juan is not responsible for the privacy practices of third-party service providers. We encourage you to review the privacy policies of any third-party services you use in connection with your 356juan account.

14. Changes to This Policy

356juan reserves the right to update or amend this Privacy Policy at any time. Material changes will be communicated to registered players via email or a prominent notice on the Platform prior to the changes taking effect. The "Last Updated" date at the top of this Policy reflects the most recent revision. Your continued use of the 356juan Platform following the posting of any changes constitutes your acceptance of the revised Policy. We encourage you to review this Policy periodically to stay informed about how we protect your personal data.

15. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data, please contact the 356juan Data Protection Officer. Our support team is available 24 hours a day, 7 days a week.

Email: [email protected]
Support Hours: 24/7 Philippine Standard Time

You also have the right to lodge a complaint with the National Privacy Commission of the Philippines if you believe your data privacy rights have been violated.